How can we help?

Questions? Issues? Suggestions? We have lots ways for you to get assistance.

Visit the RadBlue Forum

Ask a question, search the forum or check out Frequently Asked Questions. The RadBlue Forum is the fastest and best way for you to communicate directly with the RadBlue team.

Send us the product debug logs

If you’re having an issue with a RadBlue product, click the Export Debug button located on the debug log screen. A debug.zip file is generated that contains all of the debug files we need to troubleshoot your issue. Send this file to us along with a description of what you were trying to do at the time the error occurred, so we can start working on your issue right away.

Peruse our product pages

Each product page contains release notes, a product overview, user guide and quick start documents as well as how-to videos.

Browse product bulletins

RadBlue product bulletins address specific configuration and usage issues related to RadBlue products. Product bulletins are located in the Document Library, which contains all RadBlue documentation in one convenient location.

Talk to a human

We have those. Just give us a call at +1-775-329-0990. We’d love to hear from you.

Send us an email

Just fill out and send the form to your right. We’ll respond to your inquiry within one business day (but usually sooner).